PrintReports
PMPA Reports are issued on publication to members free of charge; they provide an in depth analysis or viewpoint on a range of cross-cutting topics and themes. Non-members may purchase reports through the CIPFA shop, to order publications online please click on the individual titles, alternatively join PMPA and receive free access to past PMPA reports.
Current Report
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Commissioning for Personalization: from the fringes to the mainstream:the latest PMPA Report, with the Centre for Public Sector Partnerships (CPSP@LGiU) and Queen Mary, University of London, with contributions from Catherine Needham and John Tizard.
The PMPA, the CPSP and Queen Mary, University of London came together to explore and debate the theme ‘Commissioning for Personalization’; the result is a report which reviews what works, provides pointers for practice and explores whether personalization can help deliver better public services in the future.
This essential report takes stock of personalization in practice to develop a complex picture of how public services are changing. It draws on interviews with politicians, civil servants, local authority managers, frontline staff, service users, trade union representatives, academics, consultants and staff from private and third sector providers.
This report is vital reading for professionals, analysts, policy-makers and decision-makers involved in delivering public services who need to know the positives, the pitfalls and the fixes.
Order now from the CIPFA shop or download a PDF, Commissioning for personalization: from the fringes to the mainstream.
Forthcoming reports
Future PMPA reports will include ‘Skills for tomorrow’s public services’ and ‘Developing effective policy in an era of austerity’; both stemming from a series of lectures in partnership with the National School of Government in 2009 and 2010.
For more information email info.pmpa@cipfa.org.uk.