PrintExamination Appeals Policy
Submitting an Appeal
Please complete the Appeals Form:
Download here: Word [38KB] | PDF [10KB]
and post by the deadline, together with your payment, to:
The Customer Services Manager
Education & Training
CIPFA
3 Robert Street
London
WC2N 6RL
Personal and Extenuating Circumstances – pre results
Personal circumstances
This section does not apply to IPDS portfolio assessment.
If there are any circumstances that are likely to affect a student’s performance in any examination the student must notify the Customer Services Manager.
Notification must be received:
- In writing
- Before the examination
Notification may be sent by fax, but it is the responsibility of the student to ensure that the information has been received by the Customer Services Manager before the start of the relevant examination. This should be supported in writing by the student's employer or in the case of ill health by a doctor's certificate or letter.
All supporting evidence should clearly indicate the impact of the circumstances on the candidate’s performance. The Customer Services Manager will bring this to the attention of the Results Panel.
Cases not brought to the attention of the Customer Services Manager will not be considered eligible for appeal.
The address to send notification to is:
The Customer Services Manager
Education & Training
CIPFA
3 Robert Street
London
WC2N 6RL
Fax 0207 543 5700
Extenuating circumstances during the Examination or IPDS assessment interview
These should be brought to the invigilator's attention (or in the case of IPDS assessment interview, to the IPDS Assessor’s attention) at the time of the exam (or interview).
The student must then notify the Customer Services Manager in writing at the address given above. This notification should be received by the Customer Services Manager within five working days of the date of the examination or IPDS assessment interview.
In the case of examinations The Customer Services Manager will bring these circumstances to the attention of the Results Panel.
Appealing against a decision of the Results Panel
Once the Results Panel has reached a decision, the student will need to prove that the Results Panel contravened basic practice on one of the grounds listed below:
The only grounds for appealing against a decision by the Results Panel are:
- The decision was biased or discriminatory.
- Relevant information received by the deadline had not been given due consideration.
- Substantial procedural irregularity.
Only cases brought to the attention of the Customer Services Manager as required within the guidelines of this policy will be considered eligible for appeal. The Customer Services Manager will then forward the appeal to the Quality Assurance Manager to begin the Stage 1 process.